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SMS Communications

Text messages from Happy's Vet

How we use SMS, what we will and will not send you, and how to opt out at any time. Your number stays with us — we never sell or share it for marketing.

Consent for SMS Communications

Upon granting consent to receive SMS communications from Happy's Vet, rest assured that your phone number and consent will remain confidential. We will not sell or share your information with third parties or affiliates for marketing purposes. The phone number and consent will only be used to facilitate communication with you.

Types of SMS Communications

The following types of messages may be sent after obtaining consent:

  • Clients: Updates on appointments, reminders for medical services, or other relevant information.
  • Appointment Reminders: Reminders about upcoming appointments or events.

Example Message

"Hi [Customer Name], this is a reminder about your upcoming appointment with Happy's Vet on [Date] at [Time]. We look forward to seeing you!"

To opt out, reply "STOP" to unsubscribe. Message and data rates may apply. Messaging frequency may vary. For assistance, reply "HELP."

Standard Messaging Disclosures

  • To opt out of SMS communications, simply reply with "STOP."
  • For assistance or inquiries, reply with "HELP."
  • Message and data rates may apply.

Sample Response for "HELP" Reply

"You can get more assistance by calling 904-770-5326. Text STOP to stop receiving messages from us. You can also text START to start receiving messages from us again. You can also refer to our privacy policy on our website."

Message Frequency

You may receive approximately 1–5 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication.

Opt-In Method

You may opt in to receive SMS messages from Happy's Vet in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Visit our Privacy Policy and this SMS Communications page for our Terms of Service.

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Happy's Vet. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See our Privacy Policy. Message HELP for help. Reply STOP to any message to opt out.